At Mombatti.co, we strive to deliver your orders in a timely and efficient manner. Our shipping charges are calculated based on the weight of your parcel.
Below are the details:
| below 500 gm | 501 - 1000 gm | 1001 - 1500 gm | 1501 - 2000 gm | 2001 - 2500 gm |
|---|---|---|---|---|
|
Rs. 59 |
Rs. 99 |
Rs. 129 |
Rs. 159 |
Rs. 189 |
Shipping Partners:
India: Delhivery and Shiprocket
Rest of the World: International shipping options will be introduced soon.
1) Orders are processed within 24-48 hours after confirmation.
2) Estimated delivery time varies by location:
Once your order is shipped, we will mail you your tracking number along with information about the shipping agency.
Our delivery partners will attempt to deliver the package three times before they return it to us.
Please provide the complete & accurate shipping address including zip code and a mobile number. This will help us in delivering your order faster.
Modes Of Payment- We accept all major debit & credit cards (including Mastercard, Visa & American Express) and also provide Net Banking options across major banks, Cash On Delivery and UPI.
We take great care in crafting our handmade scented candles and ensuring they reach you in perfect condition. However, if you face any issues with your order, we are here to help!
We accept returns or replacements only in the following cases:
To be eligible for a return or replacement:
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
We do not offer any exchange services. If you’re not satisfied with the product you can return it and place an order again for a new one.
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved,
Please remember it can take some time for your bank or credit card company to process (usually 5-7 business days) and post the refund too.
If you’ve done all of this and you still have not received your refund yet, please contact us at hello@mombatti.co or Whatsapp at +91 88797 03669.
We do not accept returns for:
❌ Used or partially burned candles
❌ Personalized or customized orders
❌ Minor imperfections (as our candles are handmade, slight variations are natural)
❌ Minor imperfections (as our candles are handmade, slight variations are natural)
For Cancellations please contact us within 12 hours of placing the orders online.
Requests received after dispatch details and tracking code sharing will not be cancelled.
All products are manufactured and marketed by:
Vanraj Candles
Pearl Planet, Sector 35 I
Navi Mumbai, Maharashtra
India, 410210
We don’t do boring, get some good stuff right in your mail!
We don’t do boring, get some good stuff right in your mail!
